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Legal

Terms of Service

Overview

This website, drpenclub.com, is owned and operated by ANTGLOBAL TRADE LIMITED (Business registed number: 79089304). Throughout the site, the terms “we”, “us” and “our” refer to drpenclub.com.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, vendors, and merchants.

Section 1 – Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your jurisdiction of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose. You must not transmit any viruses, malware, or code of a destructive nature. A breach of these Terms will result in immediate termination of your Services.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission.

Section 3 – Accuracy of Information

We strive to ensure accuracy, but we do not guarantee that product descriptions, pricing, or other content on this site will be error-free or complete. Any reliance on such material is at your own risk.

Section 4 – Modifications to the Service and Prices

Product prices are subject to change without notice. We may modify or discontinue the Service (or any part of it) at any time without notice.

Section 5 – Products or Services

Products or services may be available in limited quantities and are subject to return or exchange only in accordance with our Refund & Returns Policy.

We reserve the right to limit sales to specific regions, customers, or orders at our discretion.

Section 6 – Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all transactions.

We reserve the right to cancel or refuse orders if they appear fraudulent, abusive, or in violation of these Terms.

For details on returns, please review our Refund & Returns Policy.

Section 7 – Third-Party Tools and Links

We may provide access to third-party tools or links to other websites. We are not responsible for the practices, accuracy, or content of third-party sites. Use of such tools and links is at your own risk.

Section 8 – User Comments and Feedback

If you submit feedback, ideas, or suggestions, you agree that we may use them without restriction. You are solely responsible for the content of your comments.

Section 9 – Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 10 – Errors and Omissions

We reserve the right to correct errors, inaccuracies, or omissions in product descriptions, pricing, promotions, or availability without prior notice.

Section 11 – Prohibited Uses

You may not use this site or its content for unlawful or prohibited purposes, including but not limited to fraud, harassment, discrimination, spreading malicious code, or infringing upon the rights of others.

Section 12 – Disclaimer of Warranties; Limitation of Liability

Our products and services are provided “as is” and “as available.” We do not guarantee uninterrupted, timely, or error-free service.

To the fullest extent permitted by law, we shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services.

Section 13 – Indemnification

You agree to indemnify and hold harmless drpenclub.com, from any claims or demands arising out of your violation of these Terms.

Section 14 – Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of HK.

Section 15 – Changes to Terms

We may update or change these Terms of Service at any time. Updates will be posted on this page. Continued use of the site constitutes acceptance of those changes.

Section 16 – Taxes, Duties, and Shipping

In most cases, product prices and shipping fees displayed on our website are inclusive of applicable VAT, taxes, and import duties.

In rare cases where local carriers charge additional handling fees for remote areas, these will be shown clearly at checkout.

Section 17 – Contact Information

For questions about these Terms of Service, please contact us:

  • Company: ANTGLOBAL TRADE LIMITED
  • Address: RM 18 2/F TUSPARK 118 WAI YIP ST KWUN TONG HONG KONG
  • Email: support@drpenclub.com

Note: drpenclub.com is an independent retailer and not the official manufacturer of Dr. Pen™.