Frequently Asked Questions

Dr. Pen X5, A6S, A7, A10—these four models—along with Dr. Pen M8S, A9—these two models—and Dr. Pen E30, M5, M7, N2—these four models—are interchangeable. The needle head of Dr. Pen A6 is unique and can only be used with the A6. Similarly, the needle head of Dr. Pen A1 is also unique and can only be used with the A1. Additionally, all needle heads are disposable and cannot be reused.

Yes, you can select the 1.0mm and 1.5mm needle lengths for the treatment, during the treatment, it is advisable to use the corresponding serums or essential liquids.

No, the needle heads are all disposable. To prevent cross-infection, it is strongly advised not to reuse them.

Except for the following situations, it can be used: Avoid using it on wounded skin or avoid treating the wounded area.During the entire care process, the client should not wear any metallic objects.Prohibited for individuals who have undergone facial surgery.Caution for individuals with any metal inside their bodies.Prohibited during pregnancy, breastfeeding, and menstruation; caution advised for those allergic to metals.Use with caution for individuals with severe heart disease during high-risk periods, poor blood coagulation, neurological disorders, hypertrophic scar skin, or atopic dermatitis.Wait until the skin with pus or inflamed acne is healed or the inflammation subsides before use.Prohibited for patients undergoing major surgery and for diabetic patients.

This is something that needs to be judged based on your own needs to determine which model is the best for you. You can check out our page to decide. here we list all the Dr. Pen models.

Dr. Pen works by using fine needles to create controlled skin punctures, known as microneedling. These micro-injuries stimulate collagen and elastin production, improving skin texture and treating issues like wrinkles, scars, and uneven tone. Professional and at-home devices are available, but following instructions and maintaining hygiene are crucial for safe, effective results. Learn how does Dr. Pen microneedling pen work?

Using a Dr. Pen device typically involves these steps: 1. Cleanse: Start with clean, dry skin. Wash your face and pat it dry. 2. Prepare the Device: Ensure the needle cartridge is properly attached to the Dr. Pen. 3. Adjust Needle Length: Set the needle length based on your specific treatment needs. 4. Apply Numbing Cream (Optional): If preferred, apply a numbing cream to minimize discomfort. 5. Perform Microneedling: Gently move the Dr. Pen over your skin in a crisscross pattern. Use slight pressure but avoid excessive force. 6. Aftercare: Apply a soothing serum or post-treatment cream recommended for use after microneedling. 7. Clean and Sanitize: After use, detach the needle cartridge and clean it thoroughly according to the device’s instructions. Remember, it’s crucial to follow the device instructions carefully and maintain proper hygiene to ensure safe and effective use. Additionally, consult with a dermatologist or skincare professional for guidance tailored to your skin type and concerns.

In principle, you can use it daily, especially the nano cartridges, which are designed for daily care. However, it depends on the recovery status of your skin to determine if you can continue using it immediately.

Charge Dr. Pen is easy, most of them are type-c charging cable with a input AC 100-240v, output 5v 1a adapter.

Please note, the cartridges are for one-time use only. We do not recommend reusing them after disinfection.

Every original Dr. Pen packaging includes an anti-counterfeit label. If this label is missing, there’s a 99% chance that it’s a counterfeit product. After scratching off the label, you’ll find a unique serial number that you can verify on the manufacturer’s official website to confirm its authenticity.

We suggest you to visit all the Dr. Pen models, then deside which one is better for you.

for hair loss, we suggest to use the nano, 0.2mm, 0.25mm and 0.3mm needles. almost all of the Dr. Pen has that length, you can just choose the one you like the most.

Yes, Dr. Pen is a auto microneedling system device, Broadly speaking, it is a form of mesotherapy.

Yes, you can find plenty of evidence online showcasing the effectiveness of using Dr. Pen.

Yes, it is safe, but we have a reminder: the cartridges are for one-time use only. Certainly, if you are still unsure, you can consult a dermatologist for further advice.

Yes, there might be a bit of discomfort, but it largely depends on the needle length and the type of cartridges you choose. Generally, more pins can result in less pain during the procedure.

You can find how to choose a Dr. Pen cartridges here.

Dr. Pen’s Needle Heads work faster when the needles are longer. If you set the speed higher, it makes tinier channels in the skin more frequently, allowing it to absorb nutrients better. This quick movement helps the skin absorb good stuff, making it look fresher and younger. Different skin areas need different speed settings. Find which cartridges speed to use.

Its official website is www.drpenreal.com, but this website is only used to verify the Dr. Pen product you purchased – one pen, one code. You can verify the authenticity of any product you purchase here. But please know that this website do not sell any Dr. Pen products. Dr. Pen does not sell products directly; all products are authorized for sale through distributors or agents.

Dr. Pen is a Chinese brand, and you can verify the brand owner by searching your local trademark register government website. All research, design, and manufacturing take place in Guangzhou, China.