Política de privacidad

What We Do With Your Information

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide such as your name, billing and shipping address, phone number, and email address.

Cuando navega por nuestra tienda, también recibimos automáticamente la dirección del protocolo de Internet (IP) de su ordenador para proporcionarnos información que nos ayude a conocer su navegador y su sistema operativo.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates. You may opt out of receiving marketing communications at any time by using the unsubscribe link or contacting us directly.

Consentimiento

¿Cómo obtienen mi consentimiento?

When you provide personal information to complete a transaction, verify your credit card, place an order, arrange delivery, or return a purchase, you consent to our collecting and using it for that specific reason only.

If we request your personal information for a secondary reason, such as marketing, we will either ask for your explicit consent or provide you with an opportunity to decline.

Divulgación

We may disclose your personal information if we are required by law to do so or if you violate our Terms & Conditions.

Servicio a terceros

In general, third-party providers used by us will only collect, use, and disclose your information as necessary to perform the services they provide.

Certain third-party service providers, such as payment gateways and payment processors, have their own privacy policies regarding the information we must provide to them for purchase-related transactions.

Para estos proveedores, le recomendamos que lea sus políticas de privacidad para que pueda entender la forma en que su información personal será tratada por estos proveedores.

We recommend that you review their policies to understand how your personal information will be handled.

Please note:

• Some providers may be located in or operate facilities in a different jurisdiction than you or us. If you proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which the provider or its facilities are located.
• For example, if you are located in Canada and your transaction is processed by a U.S.-based payment provider, your personal information may be subject to U.S. legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party application, this Privacy Policy no longer applies.

Cuando haga clic en los enlaces de nuestra tienda, es posible que le dirijan fuera de nuestro sitio. No somos responsables de las prácticas de privacidad de otros sitios y le recomendamos que lea sus declaraciones de privacidad.

All third-party providers we work with are contractually required to protect your data and comply with applicable privacy laws such as GDPR.

Seguridad

To protect your personal information, we take reasonable precautions and follow industry best practices to prevent it from being lost, misused, accessed, disclosed, altered, or destroyed.

If you provide credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow PCI-DSS requirements and industry standards to protect your data.

Cookies

We use cookies to improve your browsing experience, remember your cart contents, track session activity, save login preferences, and analyze website traffic (e.g., Google Analytics, Meta Pixel).

You may manage or disable cookies in your browser settings. Please note that disabling essential cookies may limit certain site features.

Edad de consentimiento

Al utilizar este sitio, usted declara que es mayor de edad en su estado o provincia de residencia, o que es mayor de edad en su estado o provincia de residencia y nos ha dado su consentimiento para permitir que cualquiera de sus dependientes menores de edad utilice este sitio.

Our services are not directed to children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it immediately.

Cambios en la política de privacidad

Nos reservamos el derecho a modificar esta política de privacidad en cualquier momento, por lo que le rogamos que la revise con frecuencia. Los cambios y aclaraciones entrarán en vigor inmediatamente después de su publicación en el sitio web. Si introducimos cambios sustanciales en esta política, le notificaremos aquí que ha sido actualizada, para que sepa qué información recogemos, cómo la utilizamos y en qué circunstancias, en su caso, la utilizamos y/o divulgamos.

If our store is acquired or merged with another company, your information may be transferred to the new owner. Where legally required, you will be notified in advance.

Your Rights

drpenclub.com values your privacy and complies with applicable laws including GDPR and CCPA. Depending on your jurisdiction (e.g., GDPR in the EU, CCPA in California), you may have the right to:

• Access the personal data we hold about you.
• Request correction, amendment, or deletion of your data.
• Restrict or object to certain processing activities.
• Request data portability.

To exercise these rights, please contact us using the details below.

Preguntas e información de contacto

For questions about this Privacy Policy, or to access, correct, amend, or delete any personal information we have about you, please contact our privacy compliance officer:

• Email: [email protected]
• Address: No. 607, No. 68, Queshan New Village, Gaofeng Community, Dalang Street, Longhua District, Shenzhen, Guangdong 518129, China
• Website Operator: 深圳市懒而美科技有限公司
• English Reference: Shenzhen Lanermei Technology Co., Ltd.

Note: drpenclub.com is an independent retailer and not the official manufacturer of Dr. Pen™.

Last updated: 27 September 2025